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Client Manager
Point Group
Job Type
Full Time
Location
South Africa
Description :
Requirements
Customer Engagement:
Ensure continuous improvement of client relations
Ensure bespoke implementation with service partners, through identified
opportunities, innovation and achievement
Business Development:
Implementation of the business development strategy, in close collaboration with
Functional Heads and Client Director
Position and implement proposals to expand product offering with existing clients, in
close collaboration with Functional Heads and Client Director
Commercialize identified scope-creep, savings and revenue opportunities
Delivery:
Collaboration with Functional Managers for pro-active support to all relevant service
partners
Responsible to Functional Manager for implementation of process and efficiencies in
all Point business in client
People:
Responsible for the performance and behaviour of client team
Responsible for the development of the client team, through effective guidance,
coaching, and reinforcement of Point core values
Responsible to drive organisational value and opportunity-based mindset
Sustainable Growth:
Responsible to implement cost-effective solutions
Responsible to grow client profitability
Responsible for client retention within Point
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